What You Need

Life is full of surprises, but your insurance shouldn’t be one of them. Please keep the following numbers in mind in the event that you need to file a claim and are unable to contact us. If you are experiencing a claim during our work hours, please feel free to call us to report the claim to your carrier on your behalf. If it is after hours, the carrier claim representative will work with you to identify the information needed during the claim process, but it is helpful if you can answer these questions:

  • Your full name and contact information
  • Your Policy number
  • When the loss occurred (date, time)
  • How the damage happened
  • What was damaged
  • If the police were contacted (if theft)
  • In the event of a home claim, please keep your receipts and damaged property.
young red-haired woman talking on phone

Insurance Company Claim Contact Information

From time to time either internet providers, landline carriers, electric power, or cell towers can be down following a damaging storm. These events could take us out of service as well preventing us from providing the personal service to which you are accustomed. Should you need immediate attention, cannot reach us in a timely manner and you are in an area from which you can call, please try calling the insurance company directly. Put these in your cell or keep this memo where you are likely to locate it in case of emergency. As always, we are available from Monday to Friday from 9am to 5pm to assist you.